• IMMEDIATE HIRE - Hurricane Relief Agent - Start Next Week

    ID
    2019-2951
    # of Openings
    10000
    Min. Years Experience
    0
    Job Post Information* : Posted Date
    3 weeks ago(8/30/2019 7:26 AM)
    Department
    Customer Service Representative
    Location : Location
    CA-NS-Sydney
    Job Post Information* : External Company Name
    The Sydney Call Centre
    Job Post Information* : External Company URL
    https://careers-thesydneycentre.icims.com
    Location : Address
    90 Inglis St
    Location : Postal Code
    B1P 1W8
    Company/Brand
    The Sydney Call Centre
  • POSITION OVERVIEW

    IMMEDIATE OPENINGS - HURRICANE RELIEF AGENTS - START NEXT WEEK

    Agents needed to start immediately next week (Monday, Tuesday, or Wednesday). You will be taking and making insurance calls with the victims of hurricane Dorian. This will lead to permanent full-time or part-time position on our award-winning team. Every team member earns a weekly base wage with an attendance and performance bonus.

     

    Full-Time or Part-Time, Base + Bonuses. Will lead to a permanent position.

    SCHEDULE

    NEED A SCHEDULE THAT WORKS WITH YOUR LIFE?

    For qualified candidates, there are always multiple options to fit your busy schedule and deliver the work-life balance you want and need. Work with our talent acquisition team to find the right schedule for you. Apply sooner rather than later, the best schedules fill quickly.

     

    Available Full-Time & Part-Time Shifts:

    • Day
    • Evening
    • Weekend

    POSITION RESPONSIBILITIES

    WHAT DOES A HURRICANE RELIEF AGENT DO HERE? 

    We improve the customer’s experience, providing exceptional solutions to simple requests. Apply the latest customer service techniques and learn our account management systems. You may manage a few accounts, but your main responsibility is self-improvement so you can grow with our team!

     

    Our Hurricane Relief Agents are responsible for the following tasks:

    • Assist customer with their service inquiries
    • Learn the common requests and solutions
    • Improve the customer’s experience
    • Utilize our service techniques and systems
    • Escalate customer dissatisfaction to proper channels
    • Increase your skills with every interaction

    In addition to becoming the best-in-the-business, you will need to be confident, fully engaged, a team player, and dedicated. You are also responsible for bringing a positive and enthusiastic outlook to work each day!

    CANDIDATE QUALIFICATIONS

    WONDER IF YOU HAVE WHAT IT TAKES?

    We provide all new employees with paid, world-class training. Qualified candidates must be willing to learn new products, processes, and technology. Candidates should be positive, driven, and confident individuals that will represent the company and its customers professionally. Experience in customer care, sales, or phone-based roles is a plus but not required. 

     

    Other Hurricane Relief Agent Qualifications Include:

    • Start next week
    • High school diploma or equivalent; College Students, Interns, and recent College Graduates are welcome
    • Ability to learn contact center applications
    • Positive can-do attitude
    • Must be proficient with basic PC skills
    • Ability to multi-task in a fast-paced environment
    • Highly reliable
    • Minimum 18 years of age

    Experienced and entry-level candidates are encouraged to apply. Previous experience in retail, bartending, receptionist roles, phone jobs, sales, purchasing, hospitality, collections, customer service, food service, or office/administrative roles is preferred, but not required since we train all new employees for the job.

     

    COMPENSATION DETAILS

    WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

    At The Sydney Call Centre we believe that hard work should pay off, so we make sure that our compensation and total rewards are exceptional.  Our people are not just employees; they are our most important resource! 

     

    Total Rewards Breakdown:

    • Competitive Starting Compensation
    • Weekly Bonus Opportunity
    • Paid Time-Off
    • Daily, Week, and Quarterly Recognition
    • Paid Holidays
    • Daily Contest Payouts
    • Free Personal Health Benefits
    • Career Progression
    • Flexible Scheduling Options
    • Advancement Opportunity
    • Ongoing Training
    • Fun, Engaging Work Environment
    • Cash and Prize Incentives
    • Modern Work Environment
    • Casual Dress Code
    • And More...

    ABOUT US

    ABOUT MCI

    MCI is the Parent Company for the following businesses: Gravis Apps, Mass Markets, and OnBrand24. MCI acquires and operates companies that provide tech-enabled BPO CX services, software applications, and technology to mid-market & enterprise customers. MCI is a multi-faceted tech-enabled business services supplier with a synergetic product and services portfolio and an expert leadership team. Our focus is on the development and delivery of dynamic technology, human capital, and professional services.

     

    MCI Canada is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, medical condition, national origin, ancestry, citizenship, marital status or civil partnership/union status, physical or mental disability, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law. MCI Canada will consider for employment qualified applicants in a manner consistent with local and federal requirements.

     

    Options

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed

    Need help finding the right job?

    We can recommend jobs specifically for you! Click here to get started.