SiriusXM Renewal Sales Representative

ID
2019-2977
# of Openings
10000
Min. Years Experience
0
Job Post Information* : Posted Date
8 months ago(9/30/2019 2:40 PM)
Department
Telephone Sales Representative
Location : Location
CA-NS-Sydney
Job Post Information* : External Company Name
The Sydney Call Centre
Job Post Information* : External Company URL
https://careers-thesydneycentre.icims.com
Location : Address
90 Inglis St
Location : Postal Code
B1P 1W8
Company/Brand
The Sydney Call Centre

POSITION OVERVIEW

Image result for siriusxm

SIRIUSXM RENEWAL SALES REPRESENTATIVE

Start a career with our team! As a Renewal Sales Representative, you will work on behalf of SiriusXM help customers renew their product and service subscriptions. You’ll become an expert on products and people as you offer the right solutions. Customer service is also a big part of our mission but your role will be focused on selling and upgrading customers. Must be willing to work hard, have excellent communication, and be highly reliable.

 

Sydney, NS B1P 1W8. Full-Time or Part-Time, Inbound and Outbound. Base + Bonuses.

SCHEDULE

NEED A SCHEDULE THAT WORKS WITH YOUR LIFE?

For qualified candidates, there are always multiple options to fit your busy schedule and deliver the work-life balance you want and need. Work with our talent acquisition team to find the right schedule for you. Apply sooner rather than later, the best schedules fill quickly.

 

Available Full-Time & Part-Time Shifts:

  • Evening
  • Weekend

POSITION RESPONSIBILITIES

WHAT DOES A SIRIUSXM RENEWAL SALES REPRESENTATIVE DO HERE? 

Become a professional as you assist existing customers to renew subscriptions to SiriusXM satellite radio service. Understand your customers needs, learn to overcome objections, providing logical solutions that upgrade customers. Self-improvement is incredibly important here, every interaction is an opportunity to grow with us.

 

Our SiriusXM Renewal Sales Representatives are responsible for the following tasks:

  • Improve customer experiences and sales volume.
  • Assist existing customers renew and offer upgrades.
  • Learn the client’s products, services, and customers.
  • Utilize multiple systems and monitors at once. 
  • Solve problems and up-sell when possible.
  • Improve your ability with every interaction.

In addition to becoming the best-in-the-business, you will need to be confident, fully engaged, a team player, and dedicated. You are also responsible for bringing a positive and enthusiastic outlook to work each day!

CANDIDATE QUALIFICATIONS

WONDER IF YOU HAVE WHAT IT TAKES? 

The Sydney Call Centre provides all new employees with training so all positive, driven, and confident applicants will be considered for the role.  Ideal candidates for this position are highly motivated, energetic and dedicated. Having fun and interacting with all different levels of the team is part of the job.   In this role, you will be a fully engaged team member and will need to be dedicated to bringing a positive & enthusiastic outlook to work each day. 

 

Specific Qualifications

  • Fluent English (minimum score of 8 on IELTS)
  • Highly reliable, willing to learn and acquire new skills
  • Enjoy talking to people, helping them resolve their frustrations
  • Motivated by lucrative bonus plans and daily contests
  • Exhibit professional communication and customer service skills
  • High school diploma or equivalent; College Students, Interns, and College Graduates are welcome
  • Ability to learn customer service software applications
  • Must be proficient with basic PC skills
  • Ability to multi-task in a fast-paced environment
  • Minimum 18 years of age

Entry-level or experienced candidates are encouraged to apply. Previous experience in retail, bartending, receptionist roles, phone jobs, sales, purchasing, hospitality, collections, customer service, food service, or office/administrative roles is preferred, but not required since we train all new employees for the job.

COMPENSATION DETAILS

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

At The Sydney Call Centre we believe that hard work should pay off, so we make sure that our compensation and total rewards are exceptional.  Our people are not just employees; they are our most important resource! 

 

Total Rewards Breakdown:

  • Free SiriusXM After 90 days of Employment
  • Competitive Starting Compensation
  • Weekly Bonus Opportunity
  • Paid Time-Off
  • Daily, Week, and Quarterly Recognition
  • Paid Holidays
  • Daily Contest Payouts
  • Free Personal Health Benefits
  • Career Progression
  • Flexible Scheduling Options
  • Advancement Opportunity
  • Ongoing Training
  • Fun, Engaging Work Environment
  • Cash and Prize Incentives
  • Modern Work Environment
  • Casual Dress Code
  • And More...

ABOUT US

In 2019 Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa’s Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI’s subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times respectively.

MCI is headquartered in Iowa City, IA, and has nine customer contact management centers, IT services, and business process outsourcing service delivery facilities in Iowa, Georgia, Florida, Massachusetts, New Hampshire, Nova Scotia, and South Dakota.

 

Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires and operates companies that have a synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners.

MCI now employs 2,500+ talented individuals with 150+ diverse North American client partners across the following MCI brands: GravisApps, Mass Markets, MCI Federal Services (MFS), The Sydney Call Center, OnBrand24, and Valor Intelligent Processing (VIP).

 

MCI provides products and services under the following NAICS Codes: 511210 Software Publishers, 518210 Data Processing, Hosting, and Related Services, 519190 All Other Information Services, 524291 Claims Adjusting, 524292 Third Party Administration of Insurance and Pension Funds, 541511 Custom Computer Programming Services, 541512 Computer Systems Design Services, 541519 Other Computer Related Services, 541519 Information Technology, and Value Added Resellers, 541611 Administrative Management and General Management Consulting Services, 541613 Marketing Consulting Services, 541690 Other Scientific and Technical Consulting Services, 541990 All Other Professional, Scientific, and Technical Services, 561110 Office Administrative Services, 561320 Temporary Help Services, 561330 Professional Employer Organizations, 561421 Telephone Answering Services, 561422 Telemarketing Bureaus and Other Contact Centers, 561431 Private Mail Centers, 561440 Collection Agencies, 561499 All Other Business Support Services, 561990 All Other Support Services, 611430 Professional and Management Development Training.

 

MCI is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, medical condition, national origin, ancestry, citizenship, marital status or civil partnership/union status, physical or mental disability, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.

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